Returns & Exchanges
At Wargame Design Studio, we want to ensure you are completely satisfied with your tactical simulations and hardware. If your purchase does not meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all manuals, discs, and accessories are included to qualify for a full refund.
Ship to HQ
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team verifies the condition of the returned goods, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing